• Victorian provincial design: Inspired by French and Italian Victorian provincial designs, with the intricate details and finishing touches that define the Hermitage collection.
• Brass construction: The holder is made from brass.
• Three finishes: Offered in Chrome, Pewter and Antique Brass.
• Single or dual fixing: The holder has single or dual fixing.
• Compact projection: The holder measures 202mm wide, 132mm deep and 87mm high.
• Hermitage collection: Part of the Hermitage collection in the Design range, created by the Parisi Design Team.
• Warranty: Accessories carry 15 years' replacement product or parts cover from Parisi, in addition to your rights under the Australian Consumer Law.

• Brand: Parisi
• Collection: Hermitage
• Range: Design
• Designer: Parisi Design Team
• Product type: Toilet roll holder
• Material: Brass
• Size (W x D x H): 202mm x 132mm x 87mm
• Number of finishes: 3
• Fixing types: Single or Dual Fixing
• Warranty: 15 years' replacement product or parts cover

• Fixing types: Single or Dual Fixing.
• Dimensions: Dimensions are nominal and can vary according to material and manufacturing tolerances, so exact dimensions should be determined by measuring the actual product.
• Delivery check: Inspect the product for transit damage before installation.
• Finish selection: Choose Chrome, Pewter or Antique Brass to match the tapware and accessories in the room.

Parisi Warranty

Brand Introduction

Parisi products are backed by a comprehensive manufacturer's warranty against defects in materials and workmanship, reflecting the brand's confidence in the quality and function of every product.

The periods below apply to residential use. Commercial warranty periods differ; contact Parisi for details.

Warranty Coverage

Tapware and Mixers

• Ceramic disc cartridges, taps, outlets and mixers: 15 years' replacement product cover, including five years' labour.
• Chrome and PVD finishes: 15 years, subject to warranty conditions.
• Electroplated matt black finishes: Five years, subject to warranty conditions.
• Sensor tapware: One year for parts and labour.
• Kitchen pull-out sprays and hoses: One year for parts only.

Showers

• Overhead showers, arms, rails and columns: 15 years' replacement product cover, including five years' labour.
• Handshowers, hoses, sliders and diverters: One year replacement product warranty.

Accessories and Heated Rails

• Accessories and heated rails: 15 years' replacement product or parts cover, with five years on electronic components.
• Sensor accessories: One year for parts and labour.

Basins and Toilets

• Ceramic and solid-surface basins and ceramic butler sinks: 10 years' replacement product cover, including one year's labour.
• Ceramic toilet pans, cisterns and bidets: 10 years' replacement product cover, including one year's labour.
• Geberit valves: Three years' replacement product cover, including one year's labour.
• Moda and Pressalit toilet seats: 10 years' replacement product cover, with one year on moveable parts.
• Selected toilet seats: Five years' replacement product cover, with one year on moveable parts.
• Standard toilet seats: One year for parts only.

Concealed Cisterns

• Concealed cistern tanks: 15 years' replacement product cover, including one year's labour.
• Push panels: Two years' replacement product cover, including one year's labour.
• Internal components and sensor flush panels: One year for parts and labour.

Baths

• Stonetec® baths: 25 years' replacement product cover.
• Lucite® acrylic and steel-enamel baths: 15 years' replacement product cover.
• Acrylic inset baths: 10 years' replacement product cover.

Sinks

• Stainless steel sinks: 20 years' replacement product or parts cover.

Bathroom Furniture

• Cabinets and ceramic or quartz-stone tops: 10 years' replacement product cover, including one year's labour.
• Cabinet handles: Five years' replacement product cover.
• Mirrors and mirror cabinets: One year for the replacement product and electrical components.

Doorware

• Handles, knobs, locks and latches: Five years' replacement product cover, including one year's labour.
• PVD finishes: 15 years, subject to warranty conditions.
• Stainless steel and chrome finishes: 10 years, subject to warranty conditions.
• Electroplated matt black finishes: Five years, subject to warranty conditions.

Proof of purchase is required for every warranty claim. The warranty applies only to the original purchaser and is not transferable.

What's Covered

• Manufacturing defects in materials and workmanship.
• Repair, replacement or refund of a defective product at Parisi's discretion.
• Replacement of defective parts within the applicable warranty period.

What's Not Covered

• Incorrect installation or failure to follow the manufacturer's instructions.
• Installation by an unlicensed tradesperson.
• Misuse, abuse, accidental damage or neglect.
• Damage caused by abrasive cleaners, bleach, or acidic or ammonia-based products.
• Damage caused by poor water quality, excessive water pressure or inadequate plumbing preparation.
• Normal wear and tear, including seals and O-rings.
• Water damage to bathroom furniture.
• Repairs or modifications carried out by unauthorised parties.
• Ex-display products.

Conditions

• Tapware, basins, toilets and showers must be installed by a licensed plumber.
• Products must be installed in accordance with the manufacturer's instructions and Australian Standard AS/NZS 3500.
• Water pressure must not exceed 500 kPa. A pressure-limiting valve must be installed where required.
• Products must be inspected for transit damage before installation.
• Products must be maintained and cleaned in accordance with Parisi's care instructions.
• Proof of purchase must be provided with every claim.
• The warranty applies only to the original purchaser.

Making a Claim

Warranty claims should be made through the original place of purchase. Claims may also be lodged through the Parisi warranty claim page. Have your proof of purchase and photographs of the issue available when submitting a claim.

Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

The standard Hermitage Toilet Roll Holder is the wider of the two Hermitage roll holders, projecting 132mm from the wall across a 202mm width, which gives it a more substantial presence than the slim Hermitage Spare Toilet Roll Holder that is sold as a separate product. It suits a wall with room to spare beside the toilet, where the holder can be seen as part of the room's character rather than hidden away.

Pewter and Antique Brass give the Hermitage collection a softer, aged look than polished Chrome, which is why the range works so well in traditional rooms, heritage renovations and bathrooms with panelling or patterned tiles. The same three finishes run through the other Hermitage fittings, so a toilet roll holder, towel rail and shower can all be matched.

Parisi covers accessories with 15 years' replacement product or parts cover on top of your rights under the Australian Consumer Law, and the care guidance linked in the downloads explains how to keep each finish looking its best.

• Included: Hermitage toilet roll holder in the finish selected.
• Not included: Other Hermitage accessories, which are sold separately.

• HE.RH SPECIFICATIONS SHEET (PDF)
• HE.RH CARE INSTRUCTIONS (PDF)