RAK Ceramics 890050W Cloud Alpine Gloss White Wall-Faced Toilet Suite

• Rimless hygienic flush: A powerful flush over a rimless bowl that delivers performance with less mess.
• Wall-faced design: The pan sits against the wall for a refined, uncluttered look.
• P-trap or S-trap: Choose the trap that suits the plumbing for greater installation flexibility.
• Concealed trap: The trap is hidden for a sleek pan that is easy to clean.
• Hidden fixations: No lateral holes keep the pan clean-lined.
• Alpine Gloss White finish: A bright vitreous china finish that suits contemporary bathrooms.
• UF quick release, soft close seat: The seat lowers gently and lifts straight off for cleaning.
• 4 Star WELS rating: A 4.4L full flush and 3L half flush average out at 3.3L per flush (WELS registration L06455).
• WaterMark certified: The suite is WaterMark certified.
• Five cistern choices: Choose the pan and seat only, or add an R&T, Viega V-01, Viega V-03 under counter or Geberit Sigma cistern.
• Flush buttons sold separately: The flush plate can be selected to suit the bathroom and the chosen cistern.
• Vitreous china construction: The pan and cistern are vitreous china, paired with a urea-formaldehyde seat.
• Made in the UAE: Produced by RAK Ceramics with quality materials and craftsmanship.

• Dual flush: A 4.4L full flush and a 3L half flush.
• Average flush: 3.3L per flush, supporting the 4 Star WELS rating.
• Rimless hygienic flush: A powerful flush action over a rimless bowl with less mess.
• Flush control: Operated through the chosen cistern and flush button, with buttons sold separately.
• Soft close seat: The seat lowers gently rather than slamming shut.
• Quick release seat: The seat lifts straight off for cleaning.

• Brand: RAK Ceramics
• Collection: RAK Cloud
• Product type: Wall faced toilet suite
• Product codes (P-trap): 890050W, 897750W, 897950W, 897850W, 897550W
• Product codes (S-trap): 890050WA, 897750WA, 897950WA, 897850WA, 897550WA
• Colour: Alpine Gloss White
• Material: Vitreous china (pan and cistern) and urea-formaldehyde (seat)
• Installation type: Wall faced
• Flush type: Rimless hygienic
• Trap type: P-trap or S-trap
• Seat: UF quick release, soft close seat
• Fixings: Hidden fixations, no lateral holes
• Suits rooms: Bathroom
• WELS star rating: 4 Star
• Flush volumes: 4.4L full flush / 3L half flush
• Average flush: 3.3L
• WELS registration number: L06455
• Compliance: WaterMark certified
• Manufacturing tolerance: Allow +/- 10mm for ceramic products
• Pan and seat only: Cistern and flush buttons sold separately
• Cistern configurations: R&T in-wall, Viega V-01 in-wall, Viega V-03 under counter and Geberit Sigma in-wall; flush buttons sold separately

• Qualified installation: Installation should be carried out by a qualified tradesperson in compliance with the National Plumbing and Drainage Code, State or Local Authority regulations, the AS/NZS 3500 series of standards and AS/NZS 6400.
• Cistern installation: Consult the installation guide supplied with the chosen in-wall or under counter cistern to install the suite.
• Set-out: Use the technical drawing dimensions when marking inlet and trap positions, measured from finished floor and wall levels (for example finished tile surfaces).
• Check before installing: Check the goods thoroughly before installation, as installing goods that are damaged, warped or faulty will void the warranty. Make sure all items meet your plumbing requirements.
• Trap connection: The RAK Cloud wall-faced pan is available as a P-trap or an S-trap, so choose the variant that matches the plumbing. The trap is concealed and the pan has no lateral holes.
• Seat removal: The UF quick release seat lifts straight off the pan.
• Flush buttons: Flush buttons are sold separately.
• Tolerance: Allow +/- 10mm tolerance for manufacturing variances in ceramic products.

Warranty coverage

Fienza is an Australian brand and the Australian partner of RAK Ceramics, backed by a comprehensive manufacturer’s warranty across its bathroom and kitchen range. This warranty covers Fienza products and RAK ceramics supplied by Fienza, providing peace of mind and reliable after-sales support.

Residential warranty periods apply. Commercial warranty periods differ, so contact Fienza for details. Labour is not included unless otherwise specified.

Mixers & tapware

• Ceramic disc cartridges: Lifetime — Replacement parts or product, 15 years labour
• Mixer structure: Lifetime — Replacement parts or product, 1 year labour
• Chrome finish: Lifetime — Replacement parts or product, 1 year labour
• PVD finish: 10 years — Replacement parts or product, 1 year labour
• Electroplated finish: 5 years — Replacement parts or product, 1 year labour

Showers

• Heads, arms & hand pieces (structure): Lifetime — Replacement parts or product
• Rails (structure): Lifetime — Replacement parts or product, 1 year labour on twin showers
• Chrome finish: Lifetime — Replacement parts or product
• PVD & electroplated finishes: 5 years — Replacement parts or product

Bath outlets

• Structure: Lifetime — Replacement parts or product
• Chrome, PVD & electroplated finishes: 5 years — Replacement parts or product

Heated towel rails

• Structure & chrome finish: 15 years — Replacement parts or product, 1 year labour
• PVD finish: 10 years — Replacement parts or product, 1 year labour
• Electrical components: 5 years — Replacement parts or product, 1 year labour

Basins (including RAK)

• Vitreous china (Fienza & RAK): 5 years — Replacement parts or product, 1 year labour
• Cast stone solid surface (structure): 25 years — Replacement parts or product, 1 year labour
• Cast stone solid surface (finish): 5 years — Replacement product or repair, 1 year labour
• Concrete: 2 years — Replacement parts, 1 year labour

Toilets (including RAK)

• Vitreous china (Fienza & RAK): 5 years — Replacement parts or product, 1 year labour
• R&T cisterns (tanks & frames): 5 years — Replacement parts or product, 1 year labour
• Viega/Geberit cisterns (tanks & frames): 15 years — Replacement parts or product
• Cistern valves: 3 years — Replacement parts or product, 1 year labour
• Seats, accessories & spare parts: 1 year — Replacement parts or product

Baths

• Acrylic gloss white (shell): 10 years — Replacement product, 1 year labour
• Resin stone & cast stone solid surface (structure): 25 years — Replacement product, 1 year labour
• Resin stone & cast stone solid surface (finish): 5 years — Replacement product or repair, 1 year labour
• Bath frames & legs: 5 years — Replacement parts, 1 year labour

Sinks

• Stainless steel & laundry stainless steel: 25 years — Replacement product, 1 year labour
• Granite sinks: 7 years — Replacement product, 1 year labour
• Fire clay ceramic: 5 years — Replacement product, 1 year labour
• PVD coloured sinks: 3 years — Replacement product, 1 year labour

Cabinetry

• Australian made cabinets (MDF): 10 years — Replacement parts or product, 1 year labour
• Australian made cabinet drawer runners: Lifetime — Replacement parts or product, 1 year labour
• Cabinets (MDF): 5 years — Replacement parts or product, 1 year labour
• Handles, hinges & legs: 5 years — Replacement parts

Vanity tops

• Vitreous china, poly-marble, solid surface & engineered stone: 5 years — Replacement product, 1 year labour
• Concrete tops: 2 years — Replacement parts or product, 1 year labour
• Timber tops: 1 year — Replacement product, 1 year labour

Mirrors

• LED mirrors: 5 years — Replacement parts or product, 1 year labour
• Framed mirrors: 3 years — Replacement parts or product
• Standard & Australian made mirrors: 1 year — Replacement parts or product

Accessories

• Structure, chrome, PVD & electroplated finishes: 5 years — Replacement parts or product

Proof of purchase is required for all warranty claims. The warranty applies to the original owner only and is not transferable. Warranty periods apply to products purchased on or after 1st September 2023.

What’s covered

• Manufacturing defects in materials and workmanship
• Repair or replacement of faulty products
• Replacement of defective parts within the applicable warranty period

What’s not covered

• Products installed while incorrect or damaged (damage must be reported before installation)
• Incorrect installation or failure to follow manufacturer guidelines
• Misuse, abuse, accidental damage, or neglect
• Normal wear and tear, including rubber seals, O-rings, and washers
• Use of abrasive cleaners, harsh chemicals, or unsuitable cleaning products
• Repairs or modifications carried out by unauthorised parties
• Loss or damage caused by a defective product (only the product itself is covered)

Conditions

• Products must be installed by a licensed tradesperson
• Products must be installed and used in accordance with manufacturer instructions
• Products must be inspected before installation, as installation is acceptance of goods
• Proof of purchase must be provided with all claims, and photos may be required
• The warranty applies to the original owner only

Making a claim

For warranty claims after installation, contact Fienza’s after-sales service team directly. Claims should be directed through the original place of purchase where possible. Please have your proof of purchase ready when submitting your claim.

Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

The RAK Cloud wall-faced suite is sold here as ten variants of the same Alpine Gloss White pan: a choice of P-trap or S-trap, and a choice of cistern. The trap decision comes first because it depends on the existing plumbing, and the S-trap codes end in the letter A. The pan and seat only option (890050W, 890050WA) suits a project where the cistern and frame are supplied separately, while the R&T in-wall cistern (897750W, 897750WA), Viega V-01 in-wall cistern (897950W, 897950WA), Viega V-03 under counter cistern (897850W, 897850WA) and Geberit Sigma in-wall cistern (897550W, 897550WA) options bring the cistern with the pan.

The warranty covers the vitreous china for 5 years, R&T cistern tanks and frames for 5 years, Viega and Geberit cistern tanks and frames for 15 years, cistern valves for 3 years and the seat for 1 year, so the cistern choice also changes the length of cover. The overall size is 400 x 560 x 420mm, the technical drawing measures positions from finished floor and wall levels, and ceramic products carry a tolerance of +/- 10mm. The suite is registered for WELS at 4 Stars with a 3.3L average flush.

The RAK Cloud range is also made in Matte White and Matte Black and in a wall-hung style, but the wall-faced Alpine Gloss White suite is the one that fits an existing floor-mounted layout and gives a bathroom a bright, clean look. The quick release seat is easy to lift off for cleaning and the concealed trap leaves a tidy finish.

• Pan: RAK Cloud wall faced toilet pan in Alpine Gloss White, P-trap or S-trap
• Seat: UF quick release, soft close seat
• 890050W / 890050WA: Pan and seat only, supplied without a cistern
• 897750W / 897750WA: R&T in-wall cistern
• 897950W / 897950WA: Viega V-01 in-wall cistern
• 897850W / 897850WA: Viega V-03 under counter cistern
• 897550W / 897550WA: Geberit Sigma in-wall cistern
• Not included: Flush buttons or flush plate, and plumbing connections.

• 890050W SPECIFICATION SHEET (PDF)
• 897750W SPECIFICATION SHEET (PDF)
• 897950W SPECIFICATION SHEET (PDF)
• 897850W SPECIFICATION SHEET (PDF)
• 897550W SPECIFICATION SHEET (PDF)
• 890050WA SPECIFICATION SHEET (PDF)
• 897750WA SPECIFICATION SHEET (PDF)
• 897950WA SPECIFICATION SHEET (PDF)
• 897850WA SPECIFICATION SHEET (PDF)
• 897550WA SPECIFICATION SHEET (PDF)