Warranty coverage
Technika appliances are designed in Australia and backed by a comprehensive manufacturer's warranty through Glen Dimplex Australia, providing peace of mind and reliable after-sales support across their full range of kitchen and laundry appliances.
- Selected built-in ovens & cooktops: 5 years — Parts and labour (refer to product listing for eligible models)
- All other Technika appliances: 2 years — Parts and labour, domestic use only
- Service warranty: 12 months — Covers any service work and parts used during an authorised service call
Proof of purchase is required for all warranty claims. Register your product at technika.com.au to ensure faster after-sales support.
What's covered
- Manufacturing defects in materials and workmanship
- Repair or replacement of defective parts within the warranty period
- 12-month service warranty on all authorised service work and parts used
What's not covered
- Incorrect installation or failure to follow the product user manual
- Misuse, neglect, accidental damage, or acts of God (power surges, storm damage)
- Damage caused by pests or vermin
- Consumables such as light bulbs, filters, and batteries
- Cosmetic damage that does not affect product operation
- Products with removed or defaced serial numbers
- Normal maintenance and cleaning as outlined in the user manual
- Repairs carried out by non-authorised repairers
- Pick-up, delivery, or travel costs where the product is outside the authorised service centre's normal service area
- Additional installation costs such as cabinetry modification or plastering
Conditions
- Must be installed and used in accordance with the product user manual
- Cooktops and ovens must be installed by a licensed electrician or licensed gas plumber
- Products must be used for domestic purposes only
- Product registration is encouraged at technika.com.au
- Proof of purchase and model/serial number must be provided with all claims
- Serial number on the product must match the warranty claim
Making a claim
Book a service call or register your product at technika.com.au/en-au/mytechnika-support. Alternatively, contact the Technika customer care team on 1300 556 816, Monday to Friday 9:00am–5:00pm AEST. Please have your model number, serial number, and proof of purchase ready when making contact.
Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.