Fienza RKS124 RAK Jacklyn 80cm Wide Large Double Bowl Butler Sink

• Large double bowl configuration: two full-sized bowls provide separate working areas for washing, rinsing, preparation and draining.
• Fine fire clay ceramic: substantial ceramic construction gives the sink the weight, solidity and traditional material character expected from a premium butler sink.
• Flat apron front: the straight front face creates a clean presentation within exposed-front farmhouse and butler sink cabinetry.
• Glazed on all sides: the ceramic body is fully glazed rather than finished only across the visible faces, providing a consistent Alpine Gloss White surface throughout.
• Two installation options: suitable for undermount or flushmount integration into custom kitchen benchtops and cabinetry.
• Tap hole choice: available without a tap hole or with one factory-formed tap hole, allowing the sink configuration to be matched to the selected tapware installation.
• Dedicated waste compatibility: designed for use with Fienza A3 wastes incorporating the required thick foam seal for selected RAK fire clay sinks.
• Substantial 46kg construction: the weight and material density require permanent structural support beneath the sink rather than relying on the benchtop alone.

• Product type: double bowl butler sink
• Collection: RAK Jacklyn
• Material: fine fire clay ceramic
• Finish: Alpine Gloss White
• Surface profile: flat front
• Surface treatment: glazed on all sides
• Number of bowls: 2
• Tap hole configurations: no tap hole or 1 tap hole
• Tap hole diameter: 35mm on RKS124-1
• Waste opening diameter: 90mm per bowl
• Required waste type: Fienza A3 waste with foam seal
• Waste inclusion: sold separately
• Installation options: undermount or flushmount
• Manufacturing tolerance: ±10mm for ceramic manufacturing variance

• Installation type: undermount or flushmount
• Cabinet integration: designed for installation within custom cabinetry and a compatible benchtop opening.
• Structural support: permanent support shelving must be installed beneath the sink to carry its 46kg product weight.
• Benchtop support: the sink must not be supported solely by the benchtop, adhesive or mounting sealant.
• Waste requirement: two compatible Fienza A3 wastes with foam seals are required, with one waste fitted to each bowl.
• Tapware configuration — RKS124: no factory tap hole; suitable for compatible tapware installed through the benchtop or from the wall.
• Tapware configuration — RKS124-1: one factory-formed 35mm tap hole in the sink.
• Physical measurement requirement: measure the actual sink supplied before manufacturing cabinetry or cutting the benchtop.
• Ceramic tolerance: allow for a manufacturing variance of ±10mm rather than relying solely on the nominal technical drawing dimensions.
• Professional installation: installation should be completed by appropriately qualified tradespeople in accordance with the manufacturer’s instructions.
• Pre-installation inspection: inspect the sink for the correct model, configuration and condition before installation, as installation constitutes acceptance of the product under Fienza’s warranty conditions.

Warranty coverage

Fienza is an Australian brand backed by a comprehensive manufacturer's warranty across their full range of bathroom and kitchen products, providing peace of mind and reliable after-sales support.

Residential warranty periods apply. Commercial warranty periods differ, contact Fienza for details. Labour is not included unless otherwise specified.

Mixers & tapware:

• Ceramic disc cartridges: Lifetime — Replacement parts or product, 15 years labour
• Mixer structure: Lifetime — Replacement parts or product, 1 year labour
• Chrome finish: Lifetime — Replacement parts or product, 1 year labour
• PVD finish: 10 years — Replacement parts or product, 1 year labour
• Electroplated finish: 5 years — Replacement parts or product, 1 year labour

Showers:

• Heads, arms & hand pieces (structure): Lifetime — Replacement parts or product
• Rails (structure): Lifetime — Replacement parts or product, 1 year labour on twin showers
• Chrome finish: Lifetime — Replacement parts or product
• PVD & electroplated finish: 5 years — Replacement parts or product

Bath outlets:

• Structure: Lifetime — Replacement parts or product
• Chrome, PVD & electroplated finish: 5 years — Replacement parts or product

Heated towel rails:

• Structure & chrome finish: 15 years — Replacement parts or product, 1 year labour
• PVD finish: 10 years — Replacement parts or product, 1 year labour
• Electrical components: 5 years — Replacement parts or product, 1 year labour

Basins:

• Vitreous china: 5 years — Replacement parts or product, 1 year labour
• Cast stone solid surface (structure): 25 years — Replacement parts or product, 1 year labour
• Cast stone solid surface (finish): 5 years — Replacement product or repair, 1 year labour
• Concrete: 2 years — Replacement parts, 1 year labour

Toilets:

• Vitreous china: 5 years — Replacement parts or product, 1 year labour
• R&T cisterns (tanks & frames): 5 years — Replacement parts or product, 1 year labour
• Viega/Geberit cisterns (tanks & frames): 15 years — Replacement parts or product
• Cistern valves: 3 years — Replacement parts or product, 1 year labour
• Seats, accessories & spare parts: 1 year — Replacement parts or product

Baths:

• Acrylic gloss white (shell): 10 years — Replacement product, 1 year labour
• Resin stone & cast stone solid surface (structure): 25 years — Replacement product, 1 year labour
• Resin stone & cast stone solid surface (finish): 5 years — Replacement product or repair, 1 year labour
• Bath frames & legs: 5 years — Replacement parts, 1 year labour

Sinks:

• Stainless steel & laundry stainless steel: 25 years — Replacement product, 1 year labour
• Granite sinks: 7 years — Replacement product, 1 year labour
• Fire clay ceramic: 5 years — Replacement product, 1 year labour
• PVD coloured sinks: 3 years — Replacement product, 1 year labour

Cabinetry:

• Australian made cabinets (MDF): 10 years — Replacement parts or product, 1 year labour
• Australian made cabinet drawer runners: Lifetime — Replacement parts or product, 1 year labour
• Cabinets (MDF): 5 years — Replacement parts or product, 1 year labour
• Handles, hinges & legs: 5 years — Replacement parts

Vanity tops:

• Vitreous china, poly-marble, solid surface & engineered stone: 5 years — Replacement product, 1 year labour
• Concrete tops: 2 years — Replacement parts or product, 1 year labour
• Timber tops: 1 year — Replacement product, 1 year labour

Mirrors:

• LED mirrors: 5 years — Replacement parts or product, 1 year labour
• Framed mirrors: 3 years — Replacement parts or product
• Standard & Australian made mirrors: 1 year — Replacement parts or product

Accessories:

• Structure, chrome, PVD & electroplated finish: 5 years — Replacement parts or product

Proof of purchase is required for all warranty claims. The warranty applies to the original purchaser only and is not transferable. Warranty periods apply to products purchased on or after 1st September 2023.

What's covered

• Manufacturing defects in materials and workmanship
• Repair or replacement of faulty products
• Replacement of defective parts within the applicable warranty period

What's not covered

• Products installed while incorrect or damaged — damage must be reported before installation
• Incorrect installation or failure to follow manufacturer guidelines
• Misuse, abuse, accidental damage, or neglect
• Normal wear and tear, including rubber seals, O-rings, and washers
• Use of abrasive cleaners, harsh chemicals, or unsuitable cleaning products
• Repairs or modifications carried out by unauthorised parties
• Loss or damage caused by a defective product — only the product itself is covered

Conditions

• Products must be installed by a licensed tradesperson
• Products must be installed and used in accordance with manufacturer instructions
• Products must be inspected before installation — installation is acceptance of goods
• Proof of purchase must be provided with all claims; photos may be required
• The warranty applies to the original purchaser only

Making a claim

For warranty claims after installation, contact Fienza's after-sales service team directly. Claims should be directed through the original place of purchase where possible. Please have your proof of purchase ready when submitting your claim.

Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

Fire clay ceramic products are manufactured through firing and glazing processes that can produce minor dimensional variation between individual sinks. Fienza specifies a tolerance of ±10mm and requires the physical product to be used for final cabinet, support shelf and benchtop measurements. Templates and published drawings should therefore be treated as planning guides rather than final cutting dimensions.

Both Jacklyn configurations use the same ceramic body and double bowl layout. The selection between RKS124 and RKS124-1 should be made according to the intended tapware position: choose the no-tap-hole model for tapware mounted independently through the benchtop or wall, or the one-tap-hole model where the mixer is to be mounted directly through the sink.

The required A3 waste uses a thick foam seal developed for secure fitment with selected RAK butler sinks. Standard wastes should not be substituted without confirming suitability for the fire clay construction and 90mm waste openings.

• SPECIFICATIONS SHEET (PDF)