Arcisan AR02103.4 Ø300mm Shower Head

• Chrome: Listed in the existing product information for this model.
• Brushed Nickel PVD (Please See The Specifications Sheet To View This Colour): Listed in the existing product information for this model.
• Matte Black (Please See The Specifications Sheet To View This Colour): Listed in the existing product information for this model.
• Brushed Brass PVD (Please See The Specifications Sheet To View This Colour): Listed in the existing product information for this model.
• Brushed Gun Metal PVD (Please See The Specifications Sheet To View This Colour): Listed in the existing product information for this model.
• Brushed Rose Gold PVD (Please See The Specifications Sheet To View This Colour): Listed in the existing product information for this model.

Warranty coverage

Arcisan is an Australian-designed and engineered brand distributed by Streamline Products, backed by a comprehensive manufacturer's warranty across their range of tapware, showers, basins, toilets, accessories, and heated towel rails.

Warranty periods confirmed from product specifications. Contact Streamline Products for full warranty details on specific products.

• Tapware — ceramic disc cartridges: 15 years — Replacement parts
• Toilet suites (Synergii range) — soft close seat mechanism: 10 years — Replacement parts
• Toilet suites (Synergii range) — ceramic pan & cistern: 5 years — Replacement parts, 1 year labour
• Basins (fireclay & ceramic): 5 years — Replacement product
• Bathroom accessories (chrome finish): 5 years — Replacement parts or product
• Heated towel rails: Refer to individual product specification for warranty period

Proof of purchase is required for all warranty claims. The warranty applies to the original purchaser only and is not transferable.

What's covered

• Manufacturing defects in materials and workmanship
• Repair or replacement of faulty products within the applicable warranty period
• Replacement of defective parts within the applicable warranty period

What's not covered

• Incorrect installation or failure to follow manufacturer guidelines
• Misuse, abuse, accidental damage, or neglect
• Use of abrasive cleaners, harsh chemicals, or unsuitable cleaning products
• Normal wear and tear or general surface deterioration
• Damage from excess water pressure or inadequate plumbing preparation
• Repairs or modifications carried out by unauthorised parties
• Ex-display products

Conditions

• Tapware, basins, and toilets must be installed by a licensed plumber
• Products must be used and maintained in accordance with manufacturer instructions
• Water pressure must comply with Australian Standards AS/NZS 3500
• Proof of purchase must be provided with all claims
• The warranty applies to the original purchaser only

Making a claim

Claims should be directed through the original place of purchase or by contacting Streamline Products on 1300 735 352 or at customerservice@streamlineproducts.com.au. Please have your proof of purchase ready when submitting your claim.

Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

• SPECIFICATIONS SHEET