RAK Ceramics 750050MW Cloud Matte White Wall-Hung Toilet Suite

• Rimless hygienic flush: A powerful flush over a rimless bowl that delivers performance with less mess.
• Floating wall-hung design: Mounting the pan off the floor creates an open look and makes cleaning the floor beneath easier.
• Concealed trap: The trap is hidden for a seamless silhouette that is easy to clean.
• Hidden fixations: No lateral holes keep the pan sleek and the fixings out of sight.
• Matte White finish: A soft matte white vitreous china finish that suits contemporary bathrooms.
• UF quick release, soft close seat: The seat lowers gently and lifts straight off for cleaning.
• P-trap only: The wall-hung pan connects with a P-trap.
• 4 Star WELS rating: A 4.5L full flush and 3.1L half flush average out at 3.4L per flush (WELS registration L07355).
• WaterMark certified: The suite is WaterMark certified.
• Six configurations: Choose the pan and seat only, or add an R&T, Viega V-02, Viega V-04 under counter, Geberit Sigma or Geberit Kappa under counter cistern.
• Flush buttons sold separately: The flush plate can be selected to suit the bathroom and the chosen cistern.
• Vitreous china construction: The pan and cistern are vitreous china, paired with a urea-formaldehyde seat.
• Made in the UAE: Produced by RAK Ceramics with quality materials and craftsmanship.

• Dual flush: A 4.5L full flush and a 3.1L half flush.
• Average flush: 3.4L per flush, supporting the 4 Star WELS rating.
• Rimless hygienic flush: A powerful flush action over a rimless bowl with less mess.
• Flush control: Operated through the chosen cistern and flush button, with buttons sold separately.
• Soft close seat: The seat lowers gently rather than slamming shut.
• Quick release seat: The seat lifts straight off for cleaning.

• Brand: RAK Ceramics
• Collection: RAK Cloud
• Product type: Wall hung toilet suite
• Product codes: 750050MW, 757750MW, 757950MW, 757850MW, 757550MW, 757650MW
• Colour: Matte White
• Material: Vitreous china (pan and cistern) and urea-formaldehyde (seat)
• Installation type: Wall hung
• Flush type: Rimless hygienic
• Trap type: P-trap only
• Seat: UF quick release, soft close seat
• Fixings: Hidden fixations, no lateral holes
• Suits rooms: Bathroom
• WELS star rating: 4 Star
• Flush volumes: 4.5L full flush / 3.1L half flush
• Average flush: 3.4L
• WELS registration number: L07355
• WELS licence number: 0144
• Compliance: WaterMark certified
• Manufacturing tolerance: Allow +/- 10mm for ceramic products
• Pan and seat only (750050MW): Cistern and flush buttons sold separately
• Cistern configurations: R&T in-wall (757750MW), Viega V-02 in-wall (757950MW), Viega V-04 under counter (757850MW), Geberit Sigma in-wall (757550MW) and Geberit Kappa under counter (757650MW); flush buttons sold separately

• Qualified installation: Installation should be carried out by a qualified tradesperson in compliance with the National Plumbing and Drainage Code, State or Local Authority regulations, the AS/NZS 3500 series of standards and AS/NZS 6400.
• Cistern installation: Consult the installation guide supplied with the chosen in-wall or under counter cistern to install the suite.
• Set-out: Use the technical drawing dimensions when marking inlet positions, measured from finished floor and wall levels (for example finished tile surfaces).
• Check before installing: Check the goods thoroughly before installation, as installing goods that are damaged, warped or faulty will void the warranty. Make sure all items meet your plumbing requirements.
• Trap connection: The RAK Cloud wall-hung pan is a P-trap only pan with hidden fixations and no lateral holes.
• Seat removal: The UF quick release seat lifts straight off the pan.
• Flush buttons: Flush buttons are sold separately.
• Tolerance: Allow +/- 10mm tolerance for manufacturing variances in ceramic products.

Warranty coverage

Fienza is an Australian brand and the Australian partner of RAK Ceramics, backed by a comprehensive manufacturer’s warranty across its bathroom and kitchen range. This warranty covers Fienza products and RAK ceramics supplied by Fienza, providing peace of mind and reliable after-sales support.

Residential warranty periods apply. Commercial warranty periods differ, so contact Fienza for details. Labour is not included unless otherwise specified.

Mixers & tapware

• Ceramic disc cartridges: Lifetime — Replacement parts or product, 15 years labour
• Mixer structure: Lifetime — Replacement parts or product, 1 year labour
• Chrome finish: Lifetime — Replacement parts or product, 1 year labour
• PVD finish: 10 years — Replacement parts or product, 1 year labour
• Electroplated finish: 5 years — Replacement parts or product, 1 year labour

Showers

• Heads, arms & hand pieces (structure): Lifetime — Replacement parts or product
• Rails (structure): Lifetime — Replacement parts or product, 1 year labour on twin showers
• Chrome finish: Lifetime — Replacement parts or product
• PVD & electroplated finishes: 5 years — Replacement parts or product

Bath outlets

• Structure: Lifetime — Replacement parts or product
• Chrome, PVD & electroplated finishes: 5 years — Replacement parts or product

Heated towel rails

• Structure & chrome finish: 15 years — Replacement parts or product, 1 year labour
• PVD finish: 10 years — Replacement parts or product, 1 year labour
• Electrical components: 5 years — Replacement parts or product, 1 year labour

Basins (including RAK)

• Vitreous china (Fienza & RAK): 5 years — Replacement parts or product, 1 year labour
• Cast stone solid surface (structure): 25 years — Replacement parts or product, 1 year labour
• Cast stone solid surface (finish): 5 years — Replacement product or repair, 1 year labour
• Concrete: 2 years — Replacement parts, 1 year labour

Toilets (including RAK)

• Vitreous china (Fienza & RAK): 5 years — Replacement parts or product, 1 year labour
• R&T cisterns (tanks & frames): 5 years — Replacement parts or product, 1 year labour
• Viega/Geberit cisterns (tanks & frames): 15 years — Replacement parts or product
• Cistern valves: 3 years — Replacement parts or product, 1 year labour
• Seats, accessories & spare parts: 1 year — Replacement parts or product

Baths

• Acrylic gloss white (shell): 10 years — Replacement product, 1 year labour
• Resin stone & cast stone solid surface (structure): 25 years — Replacement product, 1 year labour
• Resin stone & cast stone solid surface (finish): 5 years — Replacement product or repair, 1 year labour
• Bath frames & legs: 5 years — Replacement parts, 1 year labour

Sinks

• Stainless steel & laundry stainless steel: 25 years — Replacement product, 1 year labour
• Granite sinks: 7 years — Replacement product, 1 year labour
• Fire clay ceramic: 5 years — Replacement product, 1 year labour
• PVD coloured sinks: 3 years — Replacement product, 1 year labour

Cabinetry

• Australian made cabinets (MDF): 10 years — Replacement parts or product, 1 year labour
• Australian made cabinet drawer runners: Lifetime — Replacement parts or product, 1 year labour
• Cabinets (MDF): 5 years — Replacement parts or product, 1 year labour
• Handles, hinges & legs: 5 years — Replacement parts

Vanity tops

• Vitreous china, poly-marble, solid surface & engineered stone: 5 years — Replacement product, 1 year labour
• Concrete tops: 2 years — Replacement parts or product, 1 year labour
• Timber tops: 1 year — Replacement product, 1 year labour

Mirrors

• LED mirrors: 5 years — Replacement parts or product, 1 year labour
• Framed mirrors: 3 years — Replacement parts or product
• Standard & Australian made mirrors: 1 year — Replacement parts or product

Accessories

• Structure, chrome, PVD & electroplated finishes: 5 years — Replacement parts or product

Proof of purchase is required for all warranty claims. The warranty applies to the original owner only and is not transferable. Warranty periods apply to products purchased on or after 1st September 2023.

What’s covered

• Manufacturing defects in materials and workmanship
• Repair or replacement of faulty products
• Replacement of defective parts within the applicable warranty period

What’s not covered

• Products installed while incorrect or damaged (damage must be reported before installation)
• Incorrect installation or failure to follow manufacturer guidelines
• Misuse, abuse, accidental damage, or neglect
• Normal wear and tear, including rubber seals, O-rings, and washers
• Use of abrasive cleaners, harsh chemicals, or unsuitable cleaning products
• Repairs or modifications carried out by unauthorised parties
• Loss or damage caused by a defective product (only the product itself is covered)

Conditions

• Products must be installed by a licensed tradesperson
• Products must be installed and used in accordance with manufacturer instructions
• Products must be inspected before installation, as installation is acceptance of goods
• Proof of purchase must be provided with all claims, and photos may be required
• The warranty applies to the original owner only

Making a claim

For warranty claims after installation, contact Fienza’s after-sales service team directly. Claims should be directed through the original place of purchase where possible. Please have your proof of purchase ready when submitting your claim.

Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

The RAK Cloud wall-hung suite is sold here as six configurations of the same Matte White pan, so the main decision is the cistern. The pan and seat only option (750050MW) suits a project where the cistern and frame are being supplied separately, while the R&T in-wall (757750MW), Viega V-02 in-wall (757950MW), Viega V-04 under counter (757850MW), Geberit Sigma in-wall (757550MW) and Geberit Kappa under counter (757650MW) options bring the cistern with the pan. The warranty covers the vitreous china for 5 years, R&T cistern tanks and frames for 5 years, Viega and Geberit cistern tanks and frames for 15 years, cistern valves for 3 years and the seat for 1 year, so the cistern choice also changes the length of cover.

Planning the set-out is straightforward once the details are known. The pan is P-trap only, the overall size is 400 x 560 x 350mm, and the technical drawing measures inlet positions from finished floor and wall levels, so tiling should be taken into account before marking out. Ceramic products carry a tolerance of +/- 10mm, which is worth allowing for around the pan. The suite is registered for WELS at 4 Stars with a 3.4L average flush, which helps keep everyday water use down.

The RAK Cloud range is also made in Alpine Gloss White and Matte Black and in a wall faced style, but the wall-hung Matte White suite is the one that keeps the floor clear and gives a bathroom a soft, calm look. The quick release seat is easy to lift off for cleaning, the soft close action keeps the bathroom quiet, and the concealed trap and hidden fixations leave a tidy finish at the wall.

• Pan: RAK Cloud wall hung toilet pan in Matte White
• Seat: UF quick release, soft close seat
• 750050MW: Pan and seat only, supplied without a cistern
• 757750MW: R&T in-wall cistern
• 757950MW: Viega V-02 in-wall cistern
• 757850MW: Viega V-04 under counter cistern
• 757550MW: Geberit Sigma in-wall cistern
• 757650MW: Geberit Kappa under counter cistern
• Not included: Flush buttons or flush plate, and plumbing connections.

• 750050MW SPECIFICATION SHEET (PDF)
• 757750MW SPECIFICATION SHEET (PDF)
• 757950MW SPECIFICATION SHEET (PDF)
• 757850MW SPECIFICATION SHEET (PDF)
• 757550MW SPECIFICATION SHEET (PDF)